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HUMANITARIAN/EXCEPTIONAL FAMILY MEMBER PROGRAM FAQ


  1. What is the definition of "family member" under the Humanitarian/Exceptional Family Member Programs?
  2. How do I apply for consideration under the program(s)?
  3. How long does it take to process a request for reassignment under the Humanitarian/Exceptional Family Member Programs?
  4. I’m currently enrolled in the Exceptional Family Member Program (EFMP). When I am notified of an assignment and find the services my family needs are not available at that location, will I automatically be provided an alternate assignment?

 

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Questions and Answers


Question: What is the definition of "family member" under the Humanitarian/Exceptional Family Member Programs?


Answer. Family member is described as a spouse, child, father, mother, person in loco parentis, or other persons actually residing in the household who are dependent for over half of their financial support. Stepparents can qualify as a family member under this program if they meet the basic criteria for in loco parentis. Parents-in-law can qualify if there is no other way to alleviate the situation, there are no other family members in the local area who can assist, and your reassignment would not require approval of a second dislocation allowance (second move within the same fiscal year).

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Question: How do I apply for consideration under the program(s)?

Answer: Your local military personnel flight (MPF) will assist you in preparing an application IAW AFI 36-2110, Atch 7. For consideration under the Exceptional Family Member Program (EFMP), you will also need to coordinate with your local EFMP officer. If you submit your application while on leave, submit it through the nearest military installation. In this case, your commander’s indorsement will not be required.

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Question: How long does it take to process a request for reassignment under the Humanitarian/Exceptional Family Member Programs?

Answer. Normal processing time for a Humanitarian request is one week from the date the request is received in AFPC/DPAPO; for Exceptional Family Member Program requests, two weeks is the average. However, many factors affect the process. When the request arrives at AFPC it is first staffed to either the AFPC medical or legal staff for review and recommendation. The length of time it takes them to return the package to us depends on their workload and whether or not they need to solicit further information in order to make an informed recommendation. Next, whether or not a request is going to be approved or disapproved affects the processing time. A disapproval normally leaves our office within 48 hours after being staffed. An approved case may take longer, as an assignment usually must be worked. Add to that DEROS curtailments, requests for second dislocation allowances, the possibility of a need for retraining, checking availability of services at possible assignment locations, and you’ve got a process that takes a few days, at best. However, we are committed to working each individual case as quickly as possible, and are continually searching for means to shorten the processing time while continuing to ensure the best possible assignment is provided to the military member.

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Question: I’m currently enrolled in the Exceptional Family Member Program (EFMP). When I am notified of an assignment and find the services my family needs are not available at that location, will I automatically be provided an alternate assignment?

Answer. No. Reassignments under the EFMP are not automatic. Although enrollment in the program is mandatory, reassignment consideration is voluntary. Therefore, if you receive notification adequate services for your dependents are not available at a projected location, you must submit a formal request if you desire an alternate assignment (see AFI 36-2110, Atch 7).

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Page Updated on: 20 May 2006