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The following Communications and Information Award Example has been taken out of IMT viewer so the formatting might be off.  I did not changed mission information, only names to protect myself and the people I have received the information from.

I will attempt to give a little insight to the entire process if I know it.

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MAJOR ACHIEVEMENTS:
- An exceptional performer! SrA Doe's performance during 2003 well exceeded the standards of excellence expected from airmen
- A dedicated patriot, she voluntarily withdrew from college to mobilize and deploy in support of Operation
  Iraqi Freedom as an  OG asset to the XXXth Air Expeditionary Group, Backin, Bulgaria; knowing her information
  management and computer skills would be required; forward thinking!
  -- ADVON team member; established first ever reserve deployed bare base in the former Soviet bloc; living and
      working conditions were austere and less than ideal. Worked hand in hand 12-16 hour days with members
     of 9th Combat Comm Squadron establishing secure communications and computer capabilities throughout the 66-      day deployment; superb efforts prevented security violations and allowed for operational readiness
  -- A seasoned Workgroup Manager, she was the "go to" person for all inbound personnel; established computer
      accounts, set up and configured machines, routed cable, and installed fiber; cited for exceptional service
  -- Key team member, she helped install 14K feet of infrastructure cabling supporting critical C2 platforms
  -- Direct support to 375 users spanning 12 distinct duty locations over 2 geographically separated sites
  -- Implemented a small network workstation; flawlessly ghosted 15 laptops, saving over 45 man-hours
  -- Extended classified network to group and command staff functions ensuring delivery of daily SITREP;
     classified was delivered to ensure correct reporting of mission readiness at all times to the President
- Her direct support contributed to the overwhelming success of actual combat sorties flown over Iraq and
  combat support sorties over Saudi Arabia, Jordan, Greece, and the Black Sea area surrounding Bulgaria and
  Turkey; 232 out of 233 scheduled sorties were flown, 23 million pounds of fuel were offloaded to over 1140
  coalition strike aircraft, 1200 flight hours were flown; a true credit to the career field and to the command
- During recent short notice suspense of AMC mandated vulnerabilities repair of over 450 systems wing wide
  that were at risk of being disconnected from the network, she remotely managed and patched over 100 machines
  in a 3 day period; standard time is 30 minutes per machine, but she averaged 15 minutes and remote into 3
  machines simultaneously to expedite results; efforts resulted in no loss of connectivity for over 100 systems
- Contributed in a benchmark initiative to create a customized and standardized operating system image for over
  150 computer systems expected from contract vendor Micron; coordinated efforts with Wing Systems Admin-
  istrator and vendor rep resulted in over 600 man-hours saved; computers were received and within 24 hours
  Workgroup Managers were able to distribute immediate operational plug and play systems to customers

LEADERSHIP ABILITIES AND MANAGEMENT EXPERIENCES:
- Displays qualities of an NCO; supervised airmen at deployed location in Bulgaria producing one elite team
- Currently full time in college again working on a Bachelors Degree in Criminal Justice, earning high grades
  while also working full time for the Reserve and attending Reserve UTAs; a true inspiration and model citizen 
- Handpicked to attend the distinguished eight-day Air Force Instructor Certification Course (64 hours)
  -- Now using these skills in developing course materials and teaching wing-wide administrative training of 3A0s
- Respected by fellow wing 3A0s; continually provides OJT to unit level 3As producing knowledgeable peers 
- Charting her career, she has already targeted FY04 class dates for Airman Leadership School in residence
- Selected for A+ certification training, a course normally reserved for NCOs or active duty personnel

OTHER ACCOMPLISHMENTS:
- Outstanding communication skills, interviewed by local media and appeared on the cover of Backin, Bulgaria
  local newspaper several times; a true example of professional representation for the Air Force Reserve
- Required to make supply and material purchases for the mission in Backin, SrA Doe established excellent
  rapport with the local merchants contributing to the successful first ever American and Bulgarian relationships
- Chosen for her exceptional demeanor and military bearing, SrA Doe served as the flag bearer for the 
  Prisoner of War commemoration ceremony at the XXXth Wing 2003 Military Ball